Director Communications and Spokesperson K-Electric Imran Rana clarified that the current heatwave conditions across the country were driving a surge in electricity demand. He stated, “While K-Electric is undertaking all possible measures to manage the current situation, the company may have to undertake load management in some areas to bridge the gap between demand and supply, for which inconvenience is sincerely regretted.”
However, the utility is proactively communicating updates to customers via SMS, and has also uploaded the area wise load-shed schedule on the KE website for a ready reference. Spokesperson further said that KE remains available to support customers around the clock via its call center 118, SMS service 8119, KE Live App, social media platforms, and KE WhatsApp Self-Service portal.
KE also advised citizens to take precautionary measures to protect themselves and their loved ones during inclement weather. Citizens are advised to keep hydrated and remain in shade during daytime movement outside their premises.