Shagufta Ejaz’s Salon Under Fire for Client’s Damaged Hair

Actress Shagufta Ejaz’s Envy Salon faces backlash after a client shares a horrifying experience of hair damage and rude staff, sparking widespread online debate.

Veteran actress Shagufta Ejaz is facing public scrutiny after a client shared a distressing experience at her Karachi-based establishment, Envy Salon. The client alleged that her hair was severely damaged during a coloring service and that the salon’s staff responded with rudeness and dismissiveness.

Shagufta Ejaz, a prominent figure in Pakistani entertainment since the PTV era, has built a diverse career spanning acting, business, and YouTube. Alongside her daughters, she frequently promotes Envy Salon, portraying it as a high-quality venture. Her acting prowess has earned her a dedicated fan base, and she often shares glimpses of her life and work on her official Shagufta Ejaz Instagram account.

The aggrieved client detailed her ordeal on the popular Voice of Customer Facebook Group, showcasing images of her visibly damaged hair. She recounted that after the disastrous coloring, she was simply told to ‘deal with it’ by the salon’s employees. This account has sparked a wave of similar complaints online, with many users sharing their own negative experiences with the salon’s services and customer handling. One commenter remarked, “Shagufta Ejaz is running oonchi dukan, pheeka pakwan,” implying a discrepancy between the salon’s reputation and its actual service quality. Another added, “They did the same to me and then blamed me.”

This incident raises questions about celebrity-owned businesses and the standards of service they maintain. As the public reaction continues to unfold, it remains to be seen how Shagufta Ejaz and Envy Salon will address these serious allegations. Will this feedback lead to improved customer service and quality control, or will it further tarnish the salon’s image? The conversation continues to trend online, with fans and critics alike awaiting a response.